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Branch Customer Service Executive (CRM)

High Return
Heliopolis, Cairo
Posted 7 years ago
202Applicants for2 open positions
  • 54Viewed
  • 5In Consideration
  • 9Not Selected
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Job Details

Experience Needed:
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Job Description

Job Summery:

Our client is a top Real Estate Developer in Egypt who is looking to hire CRM Executives with the following roles

Job Description:

  • Handling a High Volume of Customer Service inquires in regards to account discrepancies, billing inquires and customer questions and concerns.
  • Meeting clients and finding solutions for their problems
  • Handling Branches Customer Service requests.
  • Handling complaints/inquires and financial requests and reporting them to the Assistant Customer Service Manager.
  • Ensuring Customer Satisfaction at all times.

Job Requirements

  • Fluent English language is a Must
  • 1+ year(s) of experience in a client facing role
  • High Communication skills

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