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Call Center Agent

Egyptian Countryside Development Company
Nasr City, Cairo
Posted 7 years ago
80Applicants for2 open positions
  • 6Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

  • Handle phone calls professionally and courteously.
  • Resolve customer complaints via phone, email, mail, or social media.
  • Greet customers warmly and ascertain problem or reason for calling.
  • Answer inquiries by clarifying desired information; researching, locating, appointments etc.
  • Fulfill requests by clarifying desired information; completing transactions; forwarding requests.

Job Requirements

  • Excellent Communication & language skills
  • Customer service orientation
  • Fast learner and adaptable
  • Proactive and problem-solving skills
  • Must be flexible working with shifts
  • Minimum 2 years' experience in a relevant role

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