Customer Support / Order Taker

Genena Group - Cairo, Egypt

Applicants for
5 open positions
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time
5 open positions
About the Job
  • Overall, your responsibility is to make sure customers are happy and orders are being fulfilled properly. Specifically, your primary job responsibilities will involve:
  • Answering the phone and taking phone orders from customers
  • Contacting customers if an item is out of stock to determine a resolution
  • Answering questions customers may have regarding our products and usage
  • Addressing problems with orders and customer complaints
  • Following up with customers after orders to determine their satisfaction with the order
Job Requirements
  • University Graduate
  • Good command of English Language
  • Hard worker
  • High communication skills
About this Company

Genena Group is a leading company in the retail, leisure, hospitality & entertainment sectors all over Egypt.

Genena Group was established in 1912, it’s a successful Egyptian business which was the first who change the shopping experience in Egypt. Containing in... (More)

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