Job Details
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Job Description
Main Duties and responsibilities:
- Attracts potential customers by answering product and service questions; suggesting information about other products and services.
- Opens customer accounts by recording account information.
- Maintains customer records by updating account information.
- Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
- Recommends potential products or services to management by collecting customer information and analyzing customer needs.
Job Requirements
Preferred personal attributes:
- Reliable
- Team player
- Detail oriented and accurate
- Strong communication skills
- Stress resistant and flexible
- Hard and smart worker
- Global oriented mind
Formal Qualifications:
- University Graduate
- Other relevant post-graduate studies and/or training courses would be an asset
- English language fluency
- Other language/s is an asset
Professional Experience:
- No professional experience is needed for the entry level.
- Professional computer and technology user.
