Operations Administrator

Job Description:

• Provide operation support to the branch and assist in handling customer accounts.
• Handle telephone calls, emails, and quotation request of clients
• Address billing issues, delivery schedules, late payments, and office maintenance issues
• Supporting the Sales Force to achieve the targets: Receiving, scanning, and registration of new applications and medical results on system
• preparing accurate Periodical reports for the top management to track the progress of manpower and Sales Production: By sending the reports on time. Sticking to the reports format and ensuring that the report contains accurate data
• Responsible for the hiring documents of the Sales force and preparing their Contracts and working social Insurance.
• Applying the new process of the policies issuance: by reviewing the applications and receiving the complete applications and enter them on the system to reduce the SLA of issuing the policy and minimize the pending application and requirements.
• Documents financial transactions by entering account information.
• Maintains accounting controls by preparing and recommending policies and procedures.
• Prepares payments by verifying documentation, and requesting disbursements.
• Contributes to team effort by accomplishing related results as needed.
• Conduct month-end and year-end close process
• preparing accounts and tax returns