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Job Description
He / She will work on daily basis on executing digital and social media tactics and will directly contribute to the CRM s strategy
Digital Management
- Responsible for planning, implementing, managing and monitoring company's Social Media strategy to increase brand awareness, improve Marketing efforts and increase sales.
- Develop, implement and manage the company social media strategy
- Handle all company social media accounts (e.g. Facebook, Instagram, LinkedIn, and YouTube).
- Execute Ads and measure the success of every social media campaign
- Post updates to all social media platforms.
- Maintain a monthly social media calendar
- Summarize insights and conversations.
- Monitor online competitor presence.
- Develop further content for the website.
CRM Management
- You will be the voice of the company when speaking to our existing and new customers
- Communicate with customers and establish a strong relationship of trust by professionally answering customer inquiries and settling disputes through various channels
- Responsible for keeping client’s data records.
Job Requirements
- 2-4 years’ experience.
- BS/BA degree or equivalent.
- Proven work experience as a Marketing Executive
- Excellent knowledge of MS Office
- Excellent communication skills
Additional Skills/Qualifications
- Ability to multi-task and manage multiple projects effectively—excellent planning, project management, and organizational skills
- Excellent communication skills, i.e. written and verbal, to develop a wide range of materials;
- Ability to interact effectively with different target demographics
- Knowledge and proficiency of social media/networking platforms and monitoring tools.
- Digitally savvy and interested in the digital marketing industry and technologies.
- Highly organized.
- Good writing/editing skills and the ability to adapt the style, tone, and voice of multiple brands in Arabic and English.
- Up-to-date with the latest trends and best practices in online marketing and measurement
- Positive attitude, detail and customer oriented with good multitasking.
- Maintain a deep understanding of the brand's business goals and marketing objectives, translating them into digital objectives/strategies.