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Application Support Engineer

Asset Technology Group
Sheraton, Cairo
Posted 7 years ago
79Applicants for1 open position
  • 56Viewed
  • 12In Consideration
  • 31Not Selected
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Job Details

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Job Description

The Vacancy is an outsourcing opportunity in an insurance company located in Dokki.

  • Responsible for the software being supported, in terms of business, DB and screens.
  • Effective provisioning, configuration, operation, and maintenance of system software.
  • Responsible for receiving issues from the users of the system, troubleshoot the issue and resolve it using DB queries.
  • Extracting reports from current system.
  • Responsible for coordinating between several departments in order to reach mutual agreements in raised issues.
  • Data migration from the current DB to a new DB.
  • Participates in technical research and development to enable continuing innovation.
  • Participates in the analysis and data gathering of a new system similar to the one being supported.
  • Assists new project team with technical issues in the Initiation and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle.
  • Accountable for different Application servers and Data base engines that support Asset projects.

Job Requirements

  • Excellent DB knowledge is a must (Oracle SQL)
  • Good knowledge of Pl/SQL is preferable
  • Min 2 years of experience
  • Good Troubleshooting skills
  • Power Builder knowledge is a plus
  • DB or DBA certification is a plus

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