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Job Description
The Vacancy is an outsourcing opportunity in an insurance company located in Dokki.
- Responsible for the software being supported, in terms of business, DB and screens.
- Effective provisioning, configuration, operation, and maintenance of system software.
- Responsible for receiving issues from the users of the system, troubleshoot the issue and resolve it using DB queries.
- Extracting reports from current system.
- Responsible for coordinating between several departments in order to reach mutual agreements in raised issues.
- Data migration from the current DB to a new DB.
- Participates in technical research and development to enable continuing innovation.
- Participates in the analysis and data gathering of a new system similar to the one being supported.
- Assists new project team with technical issues in the Initiation and support of operations staff in executing, testing and rolling-out the solutions. Participation on projects is focused on smoothing the transition of projects from development staff to production staff by performing operations activities within the project life-cycle.
- Accountable for different Application servers and Data base engines that support Asset projects.
Job Requirements
- Excellent DB knowledge is a must (Oracle SQL)
- Good knowledge of Pl/SQL is preferable
- Min 2 years of experience
- Good Troubleshooting skills
- Power Builder knowledge is a plus
- DB or DBA certification is a plus
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