Browse Jobs
For Employers
Post JobLog inGet Started

Senior IT Application Support

Premier Services and Recruitment
Heliopolis, Cairo
Posted 7 years ago
123Applicants for1 open position
  • 19Viewed
  • 1In Consideration
  • 3Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Maintaining proper operation of all internal and third party business applications.
  • Providing assistance and support to all users of business applications, responding to their queries and requests within company policies and procedures.
  • Manage and monitor Active Directory, File Server, office 365, UTM, Routers, Switches, Firewall, and connectivity.
  • Provide daily assistance, help-desk support and first level trouble shooting and problem solving to internal business applications (i.e. ERP system)
  • Provide advice and training to end-users.
  • Monitor and respond quickly and effectively to incidents and requests.
  • Escalate calls to IT Manager upon determination that problem exceeds level of experience.
  • Install, configure and administer applications components and manage user access permissions on them.
  • Develop queries and reports.
  • Manage and monitor database backups.
  • Liaise with vendor support on all issues.

Job Requirements

  • Experience in implementing and/or supporting business applications
  • Excellent Knowledge of Database concepts, SQL and Microsoft SQL Server.
  • Experience with SQL Server Reporting Services and Microsoft SQL Server 2014 Report Builder is a plus
  • Certification in Microsoft SQL Server is a big plus
  • Good command of English language
  • Good understanding of main business functions (e.g. accounting, sales, personnel)
  • Experience in supporting business applications (ERP is a big plus).
  • Hands on experience with software development, database design, SQL Server 2014, IIS, Windows Server 2012, Windows 10/8/7/, Microsoft Office.
  • Experience with SQL Server Reporting Services is a big plus.
  • Certification in SQL Server is a big plus.

Featured Jobs

Similar Jobs

Search other opportunities
JobsInstallation/Maintenance/RepairSenior IT Application Support