Branch Manager - Alexandria

Job Summary:

Manage and coordinate the entire spectrum of commercial and service delivery to the region

Responsibilities:

• Manage and organizes all the non-core hard and soft services
• Facility Management activities in terms of the contractual agreement in place between ContrackFM and the client
• Organize the human resources necessary for delivering the services in effective and efficient teams to provide the deliverables of the services as per the service level agreement
• Budget and financial planning
• Provide presentations on expansion of scope of services to the client, and or full presentations to new potential clients
• Assume local business development duties
• Liaise and cooperate with the corporate departments and the other project leaders on improvements and adjustments to procedures, processes, and techniques
• Client education – as part of specific criteria to educate existing and potential clients as to the benefits and the techniques involved in implementing full integrated facilities management
• Advise tenants as to correct application procedures and technical action required when they wish to change their space.
• Monthly reports to the client
• Manage all the hard and soft services 3rd party contractors within Service Level Agreement concluded with them
• Arrange for and have regular meetings with 3rd party service providers on performance levels
• Ensure that the best services possible are provided to clients by using appropriate performance tools
• Regular physical and comprehensive inspections
• Communicate thoroughly and at a high level with immediate superiors, the client and all other staff involved with the buildings under management
• Advise the client, the property manager, new prospective tenants or their brokers as to capacity of services in space contemplated for leasing
• Disaster Management on the site under management
• Compliance to premises use
• Provide direct on the job training to subordinates as necessary
• Assist with cross pollination between projects
• Directly provide assistance in doing presentations to new potential clients
• Company policies, codes, and practices
• Interface with corporate structures
• Computerized Maintenance Management Systems / Property Management Systems ISO 14001 and other environmental protection legislation vision, Mission, Objectives and core values