IT Specialist

TEPCO S.A.E. - 6th Of October, Giza

Applicants for
1 open position
Experience Needed:
2 to 4 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
1 open position
Males Only
About the Job
  • Respond to requests for technical assistance in person, via phone, and electronically
  • Diagnose and resolve technical hardware and software issues
  • Research questions using available information resources
  • Advise user on appropriate action
  • Follow standard procedures for resolving database issues
  • Log all troubleshooting interactions
  • Redirect problems to appropriate resource in case of not resolved
  • Identify and escalate situations requiring urgent attention
  • Track and route problems and requests and document resolutions
  • Stay current with system information, changes and updates
  • Perform hardware and software installations
  • Document all IT changes
Job Requirements
  • BC of Information Systems or Equivalent
  • 2 - 4 years of experience.
  • Males Only
  • Good English language
  • MCSE & MCITP Certified.
  • Administrating FTP Servers, VoIP and PBX.
  • familiar with CCTV systems.
  • Excellent Communication skills is a must.
  • Problem solver, creative and customer oriented.
  • October & Giza residents only.
About this Company

Established in 1979, TEPCO has been continuously growing to become one of the major players in the regional market for T&D solutions, products & systems. Through highly progressive engineering and development, TEPCO has been able to satisfy the regional market’s requirements,... (More)

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