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Job Description
Branch Manager Job Purpose:
- Managing and overseeing branch personnel, supervising branch operations, and ensuring efficient operation on a day-to-day basis. Improving productivity and streamlining branch activities to maximize results and achieve peak performance levels.
Job responsibilities:
- Directing all operational aspects including customer service, human resources, administration and sales in accordance with the clinic’s objective
- Bring out the best of branch’s personnel by providing training, coaching, development and motivation
- Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
- Drive Sales higher using all resources in the branch effectively
- Briefing employees on current sales goals, promotions, and other relevant information
- Planning, Coordinating & Reporting all activities done in the branch to cross market & increase revenues
- Increasing brand awareness for the company within the community
- Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
- Address customer and employee satisfaction issues promptly
- Submit Monthly analysis reports of the branch's Revenues, Resources utilization & Voice of the Customers to top Management.
Job Requirements
- Females Only, above 30 years old
- Bachelors Degree in Business Administration or a Related Field or the Equivalent Work Experience.
- Medical background (healthcare or cosmetics) is a plus - not a must
- Leadership Skills, Strong Customer Service Skills, Written and Oral Communication Skills, Human Resource Management Skills, Outstanding Organisation Skills,
- Ability to meet sales targets and production goals, Results driven and customer focused,
- Attention to Detail, Basic Computer Skills, Advanced Skills with Microsoft Office
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