Heavy Equipment Service Engineer

Job Requirements:

Education :

• BSC of Mechanical Engineer

Experience :

• Previous experience (4 years)  at one of the equipment dealers especially Heavy Equipment.
• High level of technical & diagnostic skills
• Deal with diagnostic devices.
• V.good language skills.
• V.good Computer skills.
• Driving license.

Customer Satisfaction

• Respond to all customer requests in a professional and courteous, timely and responsive manner. Maintain a clean, professional personal appearance at all time, meeting all Company standards for professionalism.
• Keep the Manager continually apprised to assist in answering customer questions and problems when necessary.

Business

• Supports the organization’s mission, vision and values by exhibiting the following behaviors: honesty, integrity, and respect while delivering high quality solutions and maintaining a positive attitude and a safe work environment.
• Accepts responsibility for mistakes or problems.
• Maintains “ownership” of assigned tasks.
• Demonstrate a positive attitude and a high level of personal credibility and integrity with customers, management, and dealership co-workers.
• Must be dependable. Consistently arrives at work on time when scheduled, fully ready to work.
• Maintain company and product confidentiality.
• Attend and participate in all meetings, training, and activities as required.
• Adhere to all Company policies and departmental procedures and rules.
• All other duties as assigned.