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Job Description
- Set the department strategy, action plan and job descriptions.
- Maintaining statistical and financial records in addition to managing budgets.
- Set meetings with superiors (Top Management, Direct Manager and HODs) to advise on strategy and finding out about any local issues and future trends.
- Responsible for managing the team, developing, planning, recruitment, organizing incentives as long as communicating with the sales and marketing departments to accomplish specific objectives.
- Trace daily department’s operation and monitoring the achieved numbers through calculating the materialized requests, and finally comparing actual numbers with received monthly report from the accounting department.
- Provide high standards of ongoing training for the team so that they possess sufficient knowledge to present information on the company’s products in an accurate and balanced manner.
- Provide and design Travel products on regular basis.
- Prepare the team members quarterly evaluation including the agents the senior agents , supervisors and the manager’s assistant.
- Meeting regularly with team members to provide them with the sales figures and plan how they approach their work.
- Dealing with disciplinary matters and customer complaints.
- Managing staff, and staff training needs.
- Providing employees with required vacations confirmation.
- Supervises and participates in trade shows and sales missions if required.
- Liaising with travel partners, including airlines, hotels, online systems and other suppliers to manage bookings and schedules.
Job Requirements
- Bachelor Degree form a reputable university.
- Excellent command on English.
- Presentable.
- Highly Communication, team building, presentation, and negotiation skills.
- 10+ Years of experiences.