Job Details
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Job Description
- Handles consumer queries and complaints over the phone, e-mail and social media.
- To ensure client satisfaction by offering specialized advice.
- To actively listen and pay attention to client issues.
- To resolve client queries and problems.
- Perform as the first point of contact for all customer requests.
- Follow up open cases with customers and to make sure it is closed in the proper manner.
Working Conditions:
- Fixed Working Hours (8 am till 4 pm)
- Fixed Days off (Friday and Saturday)
Job Requirements
- Females Only
