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Job Description
- Training the Procurement, inventory department how to use the application, create the transactions, and how that affected to the different departments.
- Act as The First Support Line to application Errors or Warning Message into Trade and logistic Modules.
- Help and Support users either by Phone or remote access into Site.
- Document and monitor any new added Features or Functions that to use in AX 2012.
- Make necessary adjustments to the system that would provide enhancement to the works speed and accuracy.
- Covering Requested Report’s which is built-in AX 2012.
- Test and approve new created Report’s from Partner and Feedback MIS- Director.
- Escalate any Un-Solved Errors in AX 2012 to MIS- Director for Internal Support.
- Fulfill & accomplish any Tasks that is been assigned by the MIS- Director.
- Focus on optimizing the use of ERP system within the business and provide on-going support to staff and management.
- Reviewing Transactions and cycles when there is any error by the user and inform the reporting manager how we can solve it.
- Coordinate with my application team colleagues in any issues related to Trade and logistic transactions.
- Comparison between the extracted data from the application reports with the actual data to see
Job Requirements
- 7 years as software Consultant / implementer \ technical support for ERP Solutions.
- Preferable with experience in MS Dynamics Solution
- Bachelor's degree in faculty of commerce, Computer Science or any related discipline.
- Excellent knowledge on SQL Server is a plus
- Excellent command of English language is a Must.
