Client Success Manager - Maadi, Cairo

Applicants for
1 open position
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
1 open position
About the Job

The Client Success Manager is a very unique role where you get to interact with different teams, create streamlined processes and most importantly own up the success of elmenus clients advising them with the best products that help them grow.

The role is integral to the sales team success ensuring that all sales efforts are utilized and leading to the rightful outcomes.

Your role will include:

  • Leading the success of the clients' subscriptions on elmenus.
  • Launching, tracking and reporting on clients’ subscriptions performance.
  • Collaborating with various teams inside elmenus team to ensure the success of the clients' subscriptions.
  • Delivering and strategically scheduling all clients' products based on the specified targeting.
  • Ensuring clients' satisfaction through monitoring the clients' success metrics.
  • Gathering feedback from the client on regular basis.
  • Communicating monthly reports to clients highlighting their performance.
  • Working with our restaurant consultants in business development proposals.
  • Analyzing data about restaurants and suggesting different ways of tailoring and targeting their messages using different products at elmenus
Job Requirements

Must Have:

  • 1-3 years of experience in sales, customer service or administrative role
  • Proficient use of MS Office (Word, Excel, Powerpoint)
  • Excellent English language skills (writing, speaking and understanding)
  • A positive, can-do attitude at tackling problems and reaching win-win solutions
  • Self-motivated and can work well under pressure
  • Excellent organization and time-management skills
  • Enthusiasm for work in a fast-paced growing startup environment
  • Curiosity to learn about the restaurant industry and always suggesting new areas of improvement at elmenus

Nice To Have:

  • Familiarity of restaurants across Cairo
  • Loving food is a plus!
About this Company

elmenus is a venture-backed food discovery startup based in Egypt that serves over 1 Million monthly users. We are building a platform that combines a social, visual and personalized experience to help people discover and order the food they will love. We received a 1.5... (More)

See all Careers and Jobs at
Similar Jobs
Customer Service Officer
Confidential Company - Cairo
Customer Service Representative
Confidential Company - Giza
Customer Service Agent / English
Confidential Company - Giza
Customer Service Agent / Italian
Confidential Company - Giza
Customer Service Agent / French
Confidential Company - Giza
See other new jobs >>