Senior UX Researcher
Nana -
Sheraton, CairoPosted 3 years ago21Applicants for1 open position
- 8Viewed
- 0In Consideration
- 3Not Selected
Job Details
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Job Description
- Partner with Design, Product Management, Engineers, and Data Scientists to influence product decision making and to create a competitive advantage for Nana.
- Lead all aspects of the user research cycle, from scoping and recruiting to research method selection, analysis and presentation.
- Lead creation of reports, usability studies, journey maps, personas, and other research outputs that foster user empathy across the organization.
- Identify and prioritize opportunities where research can help improve a product decision on both customer and supply domains.
- Uncover the unmet needs of our customers to support successful design outcomes.
- Run research sprints and workshops to bring the team together in understanding and analyzing the customer problems.
- Partner with Design and Product Managers to plan and facilitate stakeholder workshops.
- Periodically benchmarking key experiences and providing diagnostic reports.
- Providing strong recommendations to cross functional product and design teams.
Job Requirements
- 3+ years conducting research in a consumer focused product organization.
- A degree in Psychology, Human-Computer Interaction, Design, a related field or the equivalent experience.
- Proven ability to drive user centered design practice by integrating insights into product design and influencing product strategy through championing the voice of the customer.
- A track record of delivering user research,, information architecture and interaction design with a clear and compelling written and presentation delivery.
- Deep understanding of different research methodologies and techniques (both qualitative and quantitative) with a hands-on approach to conducting research.
- Ability to self manage and deal with large amounts of complexity and ambiguity.
