Business Development Associate

Job Summary:

• Identifies and helps to develop strategic relationships with partners or potential customers.
• Assists in the development of a strong pipeline of new business opportunities through direct or indirect customer contact and prospecting.
• Works with marketing, sales, and product development teams to implement business development initiatives.

Responsibilities:

• Embrace and encourage the ethos and standards of excellence as defined in the SMART Core Values.
• Provides ideas to attract new clients and expand sales.
• Maintains client relationships through regular contact and customer service.
• Makes contacts with potential clients to create new business opportunities.
• Assists in the writing of proposals.
• Finds solutions to client problems.
• Educates clients on new technologies available to them.
• Keeps up with changes in client environments.
• Understands all of the company’s service offerings and clearly communicates them to clients and prospective clients.
• Attends trade shows, seminars, conferences and industry training programs.
• Reads publications regarding emerging markets and trends in technology.
• Generates standard monthly reports and customized reports for clients.
• Files weekly or monthly sales reports with managers.
• Establishes and maintains knowledge of products and service offerings.
• Analyzes corporate data to identify trends.
• Resolves client complaints.
• Makes cold calls for new business.
• Qualifies new prospects.
• Coordinates with other associates to increase sales.
• Makes sales calls and follows up.
• Generates sales reports and analyzes numbers.
• Schedules meetings and presentations.
• Assists with or conducts presentations for prospective clients.
• Keeps client database current.
• Keeps prospective client database updated.
• Perform other duties as requested by direct & dotted reporting line managers / supervisors.