Customer Satisfaction Specialist

Union Group - Cairo, Egypt

33
Applicants for
1 open position
29
Seen
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable
Languages:
English
Vacancies:
1 open position
About the Job
  • Answers inquiries by clarifying desired information; researching, locating, and providing information.
  • Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
  • Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
  • Sells additional services by recognizing opportunities
  • Maintains call center database by entering information
Job Requirements
  • Bachelor Degree is a must.
  • 0-2 years of experience.
  • Call center experience is a plus. (inbound - outbound)
About this Company

Union Group is a leading company in the telecommunication products and consumer electronics market. Over 12 years of experience in trading business brought our company loads of knowledge, skills and experience.
Union group is one of the successful partners with Samsung... (More)

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