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Job Description
- Answers inquiries by clarifying desired information; researching, locating, and providing information.
- Resolves problems by clarifying issues; researching and exploring answers and alternative solutions; implementing solutions; escalating unresolved problems.
- Fulfills requests by clarifying desired information; completing transactions; forwarding requests.
- Sells additional services by recognizing opportunities
- Maintains call center database by entering information
Job Requirements
- Bachelor Degree is a must.
- 0-2 years of experience.
- Call center experience is a plus. (inbound - outbound)
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