Spa Receptionist/ Coordinator - Red Sea
Somabay -
Hurghada, Red SeaPosted 7 years ago37Applicants for2 open positions
- 34Viewed
- 2In Consideration
- 32Not Selected
Job Details
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Job Description
- Provide courteous and professional service at all times.
- Welcome guests, greet guests and members, explain and up sell the facilities and services available.
- Assist in answering all telephone communication with-in three rings observing standards, etiquette, and patience at all times.
- Handle guest messages and communication needs accurately.
- Ensure guests are directed to desired locations for treatment and connected with the appropriate service.
- Schedule reservations of spa services for guests and coordinate staff schedule to ensure prompt service.
- Assist with administration duties: filing, products supply inventory and other duties required to support management and operations.
- To report all problems and or complaints related to the spa.
- Communicate via logbook & staff meetings, depending upon urgency.
- To liaise with all related departments confirm reservations, process engineering requests and maintain cleanliness.
- To understand all current activities & promotions within the SPA & Hotel.
- Maintain daily operations, including opening, operating and closing procedures.
- Participate in any scheduled training programs and attend the internal SPA meetings.
Job Requirements
- Verbal / Written English fluent
- German Language is preferable
- Computer skills
- Guest focused
- Able to work weekends
- Able to work both evenings and mornings
- Flexible