Spa Guest Service Executive - Red Sea

Somabay - Somabay - Hurghada, red sea

31
Applicants for
2 open positions
24
Seen
5
Shortlisted
19
Rejected
Experience Needed:
1 to 3 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
Negotiable
Languages:
English, German
Vacancies:
2 open positions
About the Job
  • Provide courteous and professional service at all times.
  • Welcome guests, greet guests and members, explain and up sell the facilities and services available.
  • Assist in answering all telephone communication with-in three rings observing standards, etiquette, and patience at all times.
  • Handle guest messages and communication needs accurately.
  • Ensure guests are directed to desired locations for treatment and connected with the appropriate service.
  • Schedule reservations of spa services for guests and coordinate staff schedule to ensure prompt service.
  • Assist with administration duties: filing, products supply inventory and other duties required to support management and operations.
  • To report all problems and or complaints related to the spa.
  • Communicate via logbook & staff meetings, depending upon urgency.
  • To liaise with all related departments confirm reservations, process engineering requests and maintain cleanliness.
  • To understand all current activities & promotions within the SPA & Hotel.
  • Maintain daily operations, including opening, operating and closing procedures.
  • Participate in any scheduled training programs and attend the internal SPA meetings.
Job Requirements
  • Verbal / Written English fluent
  • German Language is preferable
  • Computer skills
  • Guest focused
  • Able to work weekends
  • Able to work both evenings and mornings
  • Flexible
About this Company

Beyond the ancient sites and bustling cities of Egypt lies the country’s most precious treasure: the Red Sea Coast. For years, people from all over have flocked to its coral reefs, blue waters and pure sandy beaches, considered the best in the world. With intoxicating natural... (More)

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