Technical Office Engineer - Distribution Panel Board

3Brothers - Cairo, Egypt

Applicants for
2 open positions
Experience Needed:
More than 2 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Negotiable, Commissions
Education Level:
Bachelor's Degree at least
Arabic, English
2 open positions
Travel Frequency:
Minimal travel
About the Job

Main Duties:

  • Helping customers solve technical issues with our widgets.
  • Answering questions from customers and prospective customers about the features and capabilities of our widgets.
  • Developing customer-facing documentation for our website on an as-needed basis.
  • Communicating customer needs and wishes to our development and engineering staff.
  • Work is done primarily via email, with some phone contact.
  • Excellent understanding of the technical fundamentals of the Internet.
  • The ability to be a good listener, and to really understand a customer problem or question and help them solve it.
  • Excellent writing skills. Most of your work will be written (email, documentation, etc.).
  • Excellent telephone mannerisms. Some support will be provided over the phone
Job Requirements
  • BSc The candidate should be a B.Sc. in Electrical power engineering
  • Creativity, leadership skills, very good communication skills
  • Minimum 2 years of experience at electric industrial companies, including at least One year as Technical Support For Electric Panels
  • 1-2 years previous experience in a technical support role
  • Good command of English language
  • A good knowledge of the functional electrical.
  • Effective presentation skills.
  • Capacity to analyze information.
  • Very good user Microsoft office programs
  • Software skills:
    • Distribution Panel Board
    • AutoCAD ( 2D – 3D )
    • MS Office
    • Classic Control Program
    • PLC Program
About this Company

Three Brothers Company is considered to be as one of the greatest specialized companies in the field of manufacturing the lighting units all over Egypt, the Arab and African countries.

Back in 1990, the company was established by the efforts of its three... (More)

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