Reservation Agent (Outgoing/ Incoming)

Ameely Travel - Zamalek, Cairo

44
Applicants for
4 open positions
117
Seen
2
Shortlisted
39
Rejected
Experience Needed:
2 to 5 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Salary:
Negotiable
Vacancies:
4 open positions
Gender:
Females Only
About the Job

Main Duties:

  • Dealing with clients and interact with them via various channels: phone, chat, email..etc.
  • Handling incoming/ outgoing packages from A to Z Including accommodation, visa, tours... etc.
  • Have experience in Contract Managing and Reservation issue.
  • Develop Internal and External tours.
  • Arranging Tailor Made/ Fixed Inbound/Outbound Packages.
  • Handle the sudden circumstances of clients.
  • Manage relation with suppliers.
  • Dealing with offline suppliers.
  • Creating special packages for corporate clients.
  • Saving best prices for sales agents.
  • Organizing VIP’s group requests.
Job Requirements
  • Previous experience in Tourism is a MUST
  • Excellent English (Writing & Speaking)
  • Experience 2-5 years in tourism (Outbound /Inbound) reservation
  • Geographical Knowledge is preferred
  • Excellent user of Microsoft Office
  • Excellent Knowledge of Key Suppliers worldwide (Online/ offline) systems.
  • Excellent communications skills.
  • Sales skills
  • Customer service skill
  • Easily and quickly identify and resolve problems.
  • Ability to work under pressure
  • Ability to negotiate with suppliers for best deals
  • Works well independently, or in a teamwork
  • Handling customer, searching quickly on effectively ways for helping.
  • Excellent communication and presentation capabilities.
  • Willing to start immediately.
About this Company

Ameely Travel ( عميلى للسياحة ) has come a long way since its humble beginnings in 2006. We started by 10 team members, we were all doing all tasks, sales, operation, customer services and everything else. Now Ameely Travel leads more than 10,000 travellers across the globe each year from different markets in MENA region.

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