Job Details
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Job Description
- Answer telephone, screen and direct calls.
- Take and reply messages.
- Provide information to callers.
- Greet persons entering organization.
- Direct persons to correct destination.
- Deal with queries from the public and customers.
- Ensure knowledge of staff movements in and out of organization.
- Monitor visitor access and maintain security awareness.
- Provide general administrative and clerical support.
- Prepare correspondence and documents.
- Receive and sort mail and deliveries.
- Schedule appointments.
- Maintain appointment diary either manually or electronically.
- Organize conference and meeting room bookings.
- Co-ordinate meetings and organize catering.
- Monitor and maintain office equipment.
- Control inventory relevant to reception area.
- Tidy and maintain the reception area.
Job Requirements
- Bachelor Degree.
- Knowledge of administrative and clerical procedures.
- Knowledge of customer service principles and practices.
