Customer Service Officer (B2B)

Rotografia - 6th Of October, Giza

95
Applicants for
3 open positions
50
Seen
13
Shortlisted
21
Rejected
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
Salary:
3,000 to 5,000 EGP per month, +Commissions
Education Level:
Bachelor's Degree at least
Languages:
French
Vacancies:
3 open positions
Gender:
Females Only
About the Job
  • Implement customer service policies and procedures
  • Track customer complaint resolution
  • Printing, filing and posting of installation date letters, invoices and satisfaction sheets for the contracts.
  • Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Job Requirements
  • Strong interpersonal, analytical, organization, leadership and problem-solving skills; excellent computer skills and proficiency in MS Office applications; effective oral and written communication skills
  • Knowledge of customer service principles and practices or sales environment.
  • Bachelor Degree in Business Administration is preferred.
  • 6th October residents and nearby are preferably.
  • Very Good Command in English.
  • Females Only
About this Company

Rotogroup started its business in 1973 in Lebanon and was followed in 1985 by another plant in Jordan. Afterward, in 1994, Misr Rotogravure/MR was established in Egypt and became one of the leading companies specializing in flexible packaging, film manufacturing and... (More)

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