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Job Description
- Implement new business objectives for the area while ensuring alignment with department strategy.
- Participate in the management of the department annual budget and control OPEX through optimizing the systems SLA and all related support contracts.
- Handle planning and organizing of the area objective and how to achieve it.
- Manage and administer Orange technology systems.
- Manage the performance levels on all systems to meet and exceed required KPI.
- Provide solutions, advices and support in developing, implementing and documenting disaster recovery strategies for systems.
- Implement new systems as per design.
- Provide assessment reports and detailed comparisons for new solutions offered to Orange.
- Work closely with database and application support team to resolve common issues and to ensure smooth co-operation and coordinated planning.
- Work closely with development teams to implement new and upgrade project smoothly fitting in Orange standards and maintain smooth operations.
- Cooperate with project managers and consultants to achieve project goals.
- Work closely with the capacity planning team to fulfill the new projects needs and the expected upgrades for the running systems.
- Evaluate and recommend new technologies and products for his/her area.
- Suggest new solutions for better optimization of current infrastructure.
- Work closely with the InfoSec team to make sure that systems security is configured and maintained properly.
- Work closely with the audit team to achieve and maintain the compliance.
- Manage support contracts with suppliers and participate in the negotiation.
- Conduct regular performance and competency evaluations for the team members while delivering constant constructive feedback for higher achievements and further development.
People Management
- Provide coaching and request needed training for direct reports ensuring continuous individual development.
- Ensure a healthy working environment for the department employees / assigned team through focusing on motivation initiatives.
- Conduct regular performance and competency evaluations for direct reports while delivering constant constructive feedback for higher achievements and further development.
- Hold regular meetings with the team members to strengthen communication and ensures sharing the same objectives.
Job Requirements
Education
- University degree from a reputable university from Computer Science or Engineering.
- Post graduate studies in HR is highly recommended.
Experience
- 4- 6 years in managing technology Operation.
- Deep experience in data centers operation.
- Deep experience in UNIX/Database/storage/Virtualization management in large production environment.
- Deep experience in High Availability Solutions, Backup Solutions, Systems Recovery and Disaster Recovery.
Skills and abilities
- Very good English both spoken and written.
- Self-organized, self-motivated and able to work under pressure.
- Quantitative and analytical skills.
- Ability to effectively handle productivity software.
- Excellent communication and coordination skills.
- High reporting skills.
- Good understanding of performance measurements and KPIs and their impact on business.
- Proficient in developing and coaching people.
