Call Dispatcher

Public Cloud Service - Maadi, Cairo

Applicants for
1 open position
Experience Needed:
0 to 2 years
Career Level:
Entry Level
Job Type:
Full Time
1 open position
About the Job
  • Customer Service oriented
  • Customer Service experience is must.
  • Good Understanding OF ITIL framework.
  • Excellent command of English ( Spoken and written )
  • Good Communication skills
  • Good analytical and problem skills
  • Team Player
  • Ability to work under pressure and manage stress
  • Friendly Presence and helpful attitude
  • Ability to provide technical support over the phone (Good phone skills)
  • Ability to handle constantly changing flow of calls; remain productive during slow times, be able to multitask effectively during bust times, exercise patience and professionalism during stressful situations.
  • Ability to work responsibly with or without direct supervision.
  • Working Knowledge of common operating systems and software applications.
  • Bachelor Degree from a reputable University (Preferable Computer Science/ Business Administration)
  • Strong Knowledge of Microsoft Office products, Windows 7, Windows 8.
About this Company

PCS is your One-Call Source for providing Outsourcing Services, Hardware, Software & Support/Maintenance Services for SMEs (small & mid-sized enterprises) & MNCs (Multinational Corporations) through our professional team.
We personalize the IT experience for your... (More)

Industry: Oil and Gas
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