Technical Sales Engineer

Job Scope:

• Clients are usually technical staff from non-retail organizations, such as factories, public utility providers, local authorities and hospitals.
• The emphasis of the work varies depending on the level of technical knowledge needed to sell a particular product or service.

Job Summary:

• As a technical sales engineer, you'll use your technical knowledge along with sales skills to provide advice and support on a range of products, for which a certain level of expertise is needed.
• You'll assist colleagues with bids and tenders for new clients from a technical perspective.
• Technical sales engineers are a key point of contact for clients and provide both pre and after-sales advice.
• You'll liaise regularly with other members of the sales team and colleagues from a range of departments, such as: Design, Development, Production, Purchasing, Quality, Research.

Job Duties and Responsibilities

• Search for new clients who might benefit from company products or services and maximize client potential in designated regions.
• Develop long-term relationships with clients, through managing and interpreting their requirements.
• Persuade clients that a product or service best satisfies their needs in terms of quality, price and delivery.
• Negotiate tender and contract terms and conditions to meet both client and company needs.
• Calculate client quotations and administer client accounts.
• Provide pre-sales technical assistance and product education.
• Work on after-sales support services and provide technical back up as required.
• Arrange and carry out product training.
• Analyze costs and sales.
• Prepare reports for head office