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Technical Support Specialist

Andalusia Group
Cairo, Egypt
Posted 7 years ago
347Applicants for1 open position
  • 1Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  • Support the LANs WANs and Internet systems.
  • Maintain network and workstation hardware and software.
  • Monitor network to ensure network availability to all system users and perform necessary maintenance to support network availability.
  • To supervise other network support technicians and plan, co-ordinate, and implement network security measures.
  • To manage performance tuning and capacity planning activities to enhance the performance of the network resources.
  • Perform routine backups and archival of files stored on the network to assist with disaster recovery.
  • Analyze user support statistics and other data and recommend appropriate measures.
  • Assists in maintaining the operating system and security software utilized on
  • the network, including the addition of new users to the network and
  • Establishment of rights and privileges.
  • Coordinate installation of software system
  • Consult with engineering staff to evaluate interface between hardware and software, develop specifications and performance requirements and resolve problems.

Above tasks could be altered or amended according to business needs.

Job Requirements

  • Bachelor of computer science or any equivalent bachelor
  • Commercial experience of supporting Windows XP and Vista along with 2003/ 2008 Server.
  • A+,N+,DHCP and DNS
  • Considerable network system design and development methods and techniques.
  • Extensive knowledge of computer network system protocols.
  • Considerable knowledge of capabilities, utilization, and limitations of data Processing equipment.
  • Good knowledge of IP addressing and TCP/IP networking
  • Strong knowledge of network management practices and procedures
  • CCNA , MCSE

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