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Job Description
- Owning the content function, help in building & automating processes that help us maintain and grow a reliable updated restaurant information on elmenus as well improving the system by analyzing and adjusting our processes
- Providing data analysis for all operational matters to understand and extract operational insights to improve the overall process
- Preparing reports for the management on a daily, weekly and monthly basis.
- Planning and organizing recruitment for the department’s multiple diverse functions
- Conducting performance analysis on regular and case basis, analyzing operational KPIs, working towards their improvement.
- Setting a daily performance system with a monthly bonus basis, monitoring and reporting the achievement of the team’s objectives
- Preparing and conducting professional training for content team on general operational matters as well as customized software used.
- Build strong customer relationships with restaurants managers/owners and generate sales leads for the sales team
- Working together with Sales for providing consultancy to restaurants according to their needs to increase their revenue.
- Supporting Marketing team by establishing a quality content and effective campaigns to help them achieve marketing KPI’s.
- Working with the technology team on developing new features for the system used to improve operational performance.
Job Requirements
- At least 4 years’ work experience preferably in agile project management
- You have excellent Analytical Skills.
- You are able to quickly comprehend, simplify and present complex issues and challenges to broad audience.
- You have strong communication skills to communicate with internal teams across various functions and levels (technology & Sales) and external partners from restaurants & users
- You are target-oriented and can work well under pressure.
- You are detail oriented and persistent with the ability to see multiple tasks through to completion simultaneously.
- You take initiatives on a regular basis to optimize the work-flow.
- You’re able to craft and deliver executive-level presentations.
- You have excellent project management, negotiating and people skills.
- You are comfortable with working unpredictable hours
- You are highly self-motivated and action oriented.
- You have Excellent English and Arabic language skills (writing and understanding)
- You have Excellent excel and powerpoint skills.
- Passionate about food is always a plus
