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IT Section Head

Zamalek, Cairo
Posted 7 years ago
378Applicants for1 open position
  • 70Viewed
  • 1In Consideration
  • 56Not Selected
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Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
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Skills And Tools:

Job Description

  • Provide technical support and assistance for incoming queries related to computer systems, software and hardware for users.
  • Ensuring the rigorous application of information security/information assurance policies, principles, and practices.
  • Provide day-to-day server support to improve workflow
  • Maintain and troubleshoot network printers, network firewalls, network servers, telephone systems and other company networked systems.
  • Upgrade and maintain computer anti-virus on the network to ensure data security and protection.
  • Troubleshoot and resolve computer and other IT equipment problems and malfunctions.
  • Assist in setting-up and upgrading computer systems for end users.
  • Maintain and troubleshoot LAN/WAN connectivity issues.
  • Provide IT support and service to end users.
  • Ensure all IT systems are working efficiently and optimally.
  • Respond to E- Mails messages for employees seeking help.
  • Solving problems for employees which related to laptops, printers and PC.
  • Follow up with employees to make sure issue has been solved

Job Requirements

  • Graduated from a reputable university.
  • Minimum 3 years of Experience.
  • Experience in the Retail Industry.
  • Mainly experienced in firewall, Avaya System & RMS.

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