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Job Description
- Perform environmental and safety audits and comply with governmental regulations
- Manage sales and expenses to optimize results
- Manage and assign tasks appropriately to ensure the stores are clean, adequately stocked, organized, well kept and priced correctly
- Resolve customer complaints in a timely and professional manner
- Establish periodic on-going communication meetings with all store employees and the District Manager
- Analyze daily sales and expense information and perform all other financial analysis to maximize sales and net profits
- Prepare and/or oversee preparation of necessary reports and paperwork
- Maintain image standards for all shops
- Maintain staffing levels consistent with business needs to ensure excellent customer service (Includes assisting with recruiting, hiring and training employees)
- Ensure adequate shift coverage which may require the Store Manager to cover shifts in the event there are no other employees available to work
- Prepare on-going and timely performance appraisals on-line for District Manager
- Approval for all employees, providing proper performance based feedback
- Ensure that all weekly time and attendance records and payroll are finalized, transmitted and processed
- Maintain effective, professional relationships with subordinates, vendors and service providers
- Support company maintenance standards to optimize asset life
Job Requirements
- Able to motivate and empower workforce
- Strong customer focus
- Excellent interpersonal communication skills
- Full understanding of competitive relationships and market drivers
- Strong merchandising skills
- Understanding of company policies/procedures and image requirements
- University Degree