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Job Description
Tasks
- Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
- Sell products requiring extensive technical expertise and support for installation and use, such as material handling equipment, numerical-control machinery, and computer systems.
- Plan and modify product configurations to meet customer needs.
- Confer with customers and engineers to assess equipment needs and to determine system requirements.
- Prepare and deliver technical presentations that explain products or services to customers and prospective customers.
- Arrange for demonstrations or trial installations of equipment.
- Create sales or service contracts for products or services.
- Develop, present, or respond to proposals for specific customer requirements, including request for proposal responses and industry-specific solutions.
- Visit prospective buyers at commercial, industrial, or other establishments to show samples or catalogs, and to inform them about product pricing, availability, and advantages.
- Research and identify potential customers for products or services.
- Provide technical and non-technical support and services to clients or other staff members regarding the use, operation, and maintenance of equipment.
- Recommend improved materials or machinery to customers, documenting how such changes will lower costs or increase production.
- Develop sales plans to introduce products in new markets.
- Diagnose problems with installed equipment.
- Provide information needed for the development of custom-made machinery.
- Document account activities, generate reports, and keep records of business transactions with customers and suppliers.
- Keep informed on industry news and trends, products, services, competitors, relevant information about legacy, existing, and emerging technologies, and the latest product-line developments.
- Maintain sales forecasting reports
- Identify resale opportunities and support them to achieve sales plans.
- Secure and renew orders and arrange delivery.
- Write technical documentation for products.
Job Requirements
Detailed Work Activities
- Share sales-related or market information with colleagues.
- Sell products or services.
- Discuss design or technical features of products or services with technical personnel.
- Gather customer or product information to determine customer needs.
- Deliver promotional presentations to current or prospective customers.
- Develop content for sales presentations or other materials.
- Explain technical product or service information to customers.
- Contact current or potential customers to promote products or services.
- Prepare sales or other contracts.
- Arrange delivery of goods or services.
- Develop proposals for current or prospective customers.
- Identify potential customers.
- Demonstrate products to consumers.
- Advise customers on the use of products or services.
- Explain financial information to customers.
- Recommend products or services to customers.
- Develop marketing plans or strategies
- Maintain records of sales or other business transactions.
- Monitor market conditions or trends.
- Prepare financial documents, reports, or budgets.
- Attend events to develop professional knowledge.
- Train sales personnel.