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Job Description
- Contacts clients with outstanding debt to the company daily to collect bounced checks.
- Handling business to business calls involving taking payments and setting up payment plans.
- Follow up with the clients based on the given schedule & payment plans.
- Build lasting relationships with clients, customers, and other team members based on trust and reliability.
- Meet department productivity and quality standards.
- Maintain orderly and precise notes and update account status on the database regularly.
- Send client status daily reports.
- Undertake any other duties and responsibilities as assigned by Management from time to time.
Job Requirements
- Bachelor's Degree in Accounting.
- Strong knowledge of MS Office programs especially Excel.
- At least 2 years as collections and preferably in the real estate field.
- Excellent English.
- Must be excellent time management.
- Must be excellent in both analytical and verbal communication skills.
- Must be willing to work in a contact center environment.
