Job Details
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Job Description
Job Overview
Technical Assistance for computer systems with good technical knowledge, Ability to install and maintain the systems.
Job Specifications:
- Installing and configuring computer hardware, software, systems, and networks.
- Monitoring and maintaining computer systems and networks.
- Responding in a timely manner to service issues and requests.
- Maintain daily performance of computer systems Clean up computers.
- Run diagnostic programs to resolve problems.
- Determine the best solution based on the issue and details provided
- Direct unresolved issues to the next level of support personnel
- Provide accurate information on IT products or services
- Record events and problems and their resolution in logs
- Follow up to ensure issue has been resolved.
Job Requirements
Job Qualifications:
Education & Experience:
- Bachelor Degree in IT, Computer Science or relevant field
- 3 to 5 Years of experience
- Familiar with Database Systems.
Skills:
- Above average knowledge of networking protocols, especially TCP/IP.
- Good understanding of computer systems, mobile devices and other tech products.
- Ability to diagnose and resolve basic technical issues
Personal:
- Males only
- Ability to navigate temporarily between locations (50% Outdoor job).
- Ability to travel whenever required.
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