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Quality Assurance Specialist - Contact Center

studio arabiya
Mokattam, Cairo
Posted 7 years ago
164Applicants for5 open positions
  • 37Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

Experience Needed:
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Job Description

Job Scope:

  • Quality Assurance Specialist for English Customer service

Main Responsibilities and Duties:

  • Assuring the quality of the performance of the support team
  • Following up with the support team
  • Reporting to the Support manager
  • Development planning of the customer support team
  • Improving the overall performance of the support center

Job Requirements

  • Excellent English language
  • Experience in English Customer service as a Quality
  • Good communication skills

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