Quality Assurance Specialist - Contact Center

studio arabiya - Mokattam, Cairo

Posted

63
Applicants for
5 open positions
35
Seen
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time Part Time Shift Based
Salary:
4,000 to 6,000 EGP per month
Education Level:
Bachelor's Degree at least
Languages:
Arabic, English
Vacancies:
5 open positions
About the Job

Job Scope:

  • Quality Assurance Specialist for English Customer service

Main Responsibilities and Duties:

  • Assuring the quality of the performance of the support team
  • Following up with the support team
  • Reporting to the Support manager
  • Development planning of the customer support team
  • Improving the overall performance of the support center
Job Roles: Customer Service/Support Quality
Job Requirements
  • Excellent English language
  • Experience in English Customer service as a Quality
  • Good communication skills
Keywords: Customer Support Customer Service Quality Quality Assurance QA Contact Center Quality
About this Company

ستوديو العربية أحد أهم وأكبر مراكز تعليم اللغة والقرآن الكريم لغير الناطقين بالعربية عبر الإنترنت لجميع الأعمار وكل المستويات.

Industry: E-Learning Education
See all Careers and Jobs at studio arabiya
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