Quality Assurance Specialist - Contact Center

studio arabiya - Mokattam, Cairo

63
Applicants for
5 open positions
35
Seen
Experience Needed:
More than 1 year
Career Level:
Entry Level
Job Type:
Full Time Part Time Shift Based
Salary:
4,000 to 6,000 EGP per month
Education Level:
Bachelor's Degree at least
Languages:
Arabic, English
Vacancies:
5 open positions
About the Job

Job Scope:

  • Quality Assurance Specialist for English Customer service

Main Responsibilities and Duties:

  • Assuring the quality of the performance of the support team
  • Following up with the support team
  • Reporting to the Support manager
  • Development planning of the customer support team
  • Improving the overall performance of the support center
Job Requirements
  • Excellent English language
  • Experience in English Customer service as a Quality
  • Good communication skills
About this Company

ستوديو العربية أحد أهم وأكبر مراكز تعليم اللغة والقرآن الكريم لغير الناطقين بالعربية عبر الإنترنت لجميع الأعمار وكل المستويات.

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