Job Details
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Job Description
- We are hiring a Customer Service Representative to manage customer queries and complaints.
- You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels.
- To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.
- Record daily Attendance of employees.
- اعداد تقريرالحضور والانصراف اليومي الخاص بالموظفين
- متابعة واعداد اجازات الموظفين
- متابعة العملاء والرد علي استفساراتهم وشكاوي العملاء
- الرد علي المكالمات الخارجية الخاصة بالمصنع
- اعداد التقارير اليومية المطلوبة
Job Requirements
- Good knowledge in MS Office (Excel & Word)
- Excellent communication skills
- Graduates only
- Excellent communication and presentation skills.
- Ability to multi-task, prioritize, and manage time effectively.
- Demonstrates a positive, enthusiastic, friendly attitude
- Customer orientation and ability to adapt/respond to different types of characters.
- Outstanding negotiation skills with the ability to resolve issues and address complaints
- Females Only
- Hard worker and proactive.
- Very attractive package
- Patience
- Ability to learn about products and services and describe/explain them to prospects
- Problem Solving and Time Management
