Job Details
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Job Description
- Solve all problems that may face in the system throughout and after the process.
- 1st line support.
- Proceed in the Installation process.
- Provide customers with technical support.
- Assure customer satisfaction in all stages.
- Apply standards if applicable to Chains.
- Follow application checklist during the implementation.
- Delivery of the standard project documents signed and approved from client with full details of the implementation
- Keep updating himself with latest App. Versions & new Technologies.
- Keep his manager updated with customer’s situation work steps.
Job Requirements
Education:
- Bachelor degree from a reputable university or equivalent
- Faculty of computer science or commerce accounting section is preferred.
- Training: N/A
Experience:
- 0-2 years of experience with high level of technicality
- Computer Knowledge (Operating System, MS Office, Crystal Report and database Oracle or MS SQL)