Job Details
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Job Description
Responsibilities :
- Conduct morning and mid-shift motivational and objective meetings with the team.
- Document Daily, weekly and monthly attendance for the team as well as mid-shift shuffling
- Shuffling on an hourly basis or according to the missing amount of leads on campaigns with determining which employee of his team would be most effective
- Coaching team members on a daily and weekly basis as well as providing reminder
- Fulfilling and submitting the actionable tasks assigned in a timely manner.
- Identify target markets and timezone to work with insight and to inform content and campaign planning.
- List health management and reporting (Resetting if needed)
- Floor and team motivation
- Headcount fulfillment on daily basis with contacting part-timers.
- KPIs fulfillment and submitting on time for all team members.
- Adhering to communication channels with all levels.
- Saturday and overnight contribution is mandatory according to schedule/business need.
- Confidentiality and logical thinking.
- Flexibility and ownership during necessary business needs (Curfew/lockdowns)
- Update and inform the Project Manager with the changes on the team headcount on Weekly basis
- Adhering to business needs with flexibility
Working Hours: 9 hours starting from 4-5-6 PM including a 1-hour and 10 minutes break
Operational Days: 5 Days a week with 2 Days off
Shifts: Mon-Fri fixed
Job Requirements
- English: Fluent or Native speaking. (must)
- Previous experience is a plus
- Proven dependability and consistency
- Advanced Excel/Google Sheet usage
- Effective time management skills
- Communication and business writing skills
- Problem solving skills
- Critical thinking
- Crisis Management
- Analytical skills
- Presentation and public speaking skills
- Multitasking
- Situational, Technical, Product knowledge & PowerPoint presentation tests
