Job Details
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Job Description
Operation:
- Receives and inspects all incoming goods from HD front desk and reconciles with home delivery documents as per the company policy, system and procedure
- Ensures to log each home delivery documents before goods are pushed to the loading bay
- Receives after sale goods from the home delivery team
- Post, file and reconciles all completed home delivery documents
- Prepares and follow up the home delivery teams schedules
- Prepares and submit department KPI’s reports
- Ensures all productivity measures are in place.
Financial:
- Ensures to follow up advance payment from Admin office
- Prepares and submit staff monthly payroll report to HR Connect as per the company payroll procedures
- Budget awareness
Customer:
- Process customers after sale job as per the company system and procedures
- Ensures all customers’ queries are attended to in a professional manner
- Provide excellent customer service at all times
Job Requirements
- Bachelor Degree
- 2 years experience in the same role
Job-Specific Skills:
- Analytical Skills
- Effective Communication
- Excellent MS office skills
Behavioural Competencies :
- Interpersonal Skills
- Business Acumen
- Problem Solving
- Confident
- Leadership Skills
- Strategic Thinking