Job Details
Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:
Skills And Tools:
Job Description
Our client is an IT Services company located in Jeddah, KSA. looking for a Technical Operations Lead Engineer with the following duties:
- Lead operations team to receive from development, launch and make sure smooth operation of system.
- You’ll lead and be responsible to manage Amazon Web Service cloud deployments, google play & Apple iTunes Connect store listings and Wordpress websites.
- You will lead operation team of smart, capable, passionate web & mobile application support engineers, DBAs, support agents and webmasters; responsible for:
- Deploy application and data changes to AWS Cloud deployment, Google Play and Apple iTunes Connect store listings as needed, including load balancer, proxy server, firewall, and Network configurations
- Coordinate database setup and configuration with DBA team
- Manage and monitor external system/service integrations; Payment Provider, Accounting, Customer Support Help Desk and Email / SMS Gateway services
- Engineer extensive scripting and automation to enable applications to install and run in all environments with minimal manual intervention
- Monitoring operational system using platform or system monitoring tools
- Backup & Recovery
- Take ownership of production issues, working closely with the customer support and development teams on issue resolution
- Provide 24x7 production support as part of a team rotation, resolving or escalating issues as appropriate.
Job Requirements
- 5+ years operations experience in a large heavy-traffic high uptime production environment including .Net based web application solutions in AWS Cloud, Google Play and Apple iTunes Connect mobile applications
- 3+ years Windows, & Linux Server Administration experience, including diagnosis of performance issues, package management, load estimation, networking configuration, etc.
- 3+ years network administration experience, including load balancers, proxy servers, firewalls, and VPNs
- Good working knowledge of SQL Server and other DB System Administration
- 2+ years software engineering experience, esp. Shell scripting
- Knowledge of web-server configuration and installation (e.g. NGINX, Apache, Tomcat, IIS, Apache Ant, etc.)
- Configuration Management experience (Puppet, Chef, Ansible, Jenkins)
- Knowledge of directory services such as Active Directory and LDAP
- Use of remote access tools (Remote Desktop, VPN, Citrix)
- Ability to work independently on large, complex projects with minimal guidance
- Excellent troubleshooting and analytic skills
- Familiarity with version control (GIT)
- Experience with implementation of IT Service Management methodologies (e.g. ITIL)