Browse Jobs
For Employers
Post JobLog inGet Started

Senior Customer Service Specialist

MG Developments
Nasr City, Cairo
Posted 7 years ago
311Applicants for1 open position
  • 62Viewed
  • 0In Consideration
  • 0Not Selected
Search other opportunities

Job Details

Experience Needed:
Career Level:
Education Level:
Salary:
Job Categories:

Skills And Tools:

Job Description

  • Finding ways to measure customer satisfaction and improve services.
  • Handling face-to-face inquiries from customers.
  • Communicating courteously with customers by telephone, email, letter and face to face;
  • Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
  • Keeping accurate records of discussions or correspondence with customers;
  • Analyzing statistics or other data to determine the level of customer service your organization is providing;
  • Writing reports analysis the customer service that your organization provides;
  • Improving customer service procedures, policies and standards for your organization or department.

Job Requirements

  • Experience in Real Estate customer service minimum 4 years
  • Nasr city or near by areas
  • Very good command in English language and Arabic business writing
  • Min Age 27 to 35 years old
  • Self esteem and confident
  • Good negotiation skills.
  • Worked in a similar companies

Featured Jobs

Similar Jobs

Search other opportunities
JobsCustomer Service/SupportSenior Customer Service Specialist