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Job Description
- Finding ways to measure customer satisfaction and improve services.
- Handling face-to-face inquiries from customers.
- Communicating courteously with customers by telephone, email, letter and face to face;
- Investigating and solving customers' problems, which may be complex or long-standing problems that have been passed on by customer service assistants;
- Keeping accurate records of discussions or correspondence with customers;
- Analyzing statistics or other data to determine the level of customer service your organization is providing;
- Writing reports analysis the customer service that your organization provides;
- Improving customer service procedures, policies and standards for your organization or department.
Job Requirements
- Experience in Real Estate customer service minimum 4 years
- Nasr city or near by areas
- Very good command in English language and Arabic business writing
- Min Age 27 to 35 years old
- Self esteem and confident
- Good negotiation skills.
- Worked in a similar companies