Senior CRM Business Application Consultant

About The Solution - Cairo, Egypt

Applicants for
1 open position
Experience Needed:
3 to 6 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
Education Level:
Bachelor's Degree at least
Arabic, English
1 open position
About the Job

Duties & Responsibilities:

  • Creates a high-level Project Plan and adds requirements phase detailed activities to it
  • Prepares kick off presentation
  • Shares with internal team and communicates planned milestones
  • Review kickoff presentation with customer project owner
  • Updates detailed project plan with consolidation of TL and QC Lead
  • Collects UAT sign-off from customer
  • Collects project/phase sign-off from customer
  • Conducts Closure meeting for lessons learned from project and determine recommendation for what can productized for future projects
  • Submits evaluation of all project resources at the end of the project or at each evaluation cycle
  • Analysis, requirement gathering, defining organization’s information architecture
  • Creation of solution design and performing gap analysis
  • Reviewing and writing functional design documents
  • Assistance with technical design documents
  • Consulting customer to implement solutions as required
  • Scope definition, estimation, and privatization
  • Business Users Training and creation of oriented user guide
  • CRM components installation and configuration
  • Solution deployment and unit testing
  • Floor support for business users for pilot and go live phases
  • Customer data preparation, filtration, validation and migration
Job Requirements
  • Bachelor's degree in Engineering, Computer Science, or equivalent discipline.
  • Strong knowledge of Microsoft CRM concept & business know how.
  • Microsoft CRM Certificates is a must
  • 3-6 years of experience in the same field.
  • Required Competencies:
    • Interactive Communication
    • Strong presentation skills
    • Problem Solving
    • Formal Presentation
    • Documentation & MS Office expertise (including Visio and Microsoft Project)
    • Fluency in English
    • Flexibility
    • Commitment
    • Ability to work under pressure
    • Team spirit
About this Company

AboutTheSolution is a growing company in the Middle East providing Business IT consulting services and solutions, Our Headquarter located in the city of Dubai. The company was established by experts in business and technology, who have been in this field for over 20 years. The... (More)

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