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Senior CRM Business Application Consultant

About The Solution
Cairo, Egypt
Posted 7 years ago
32Applicants for1 open position
  • 27Viewed
  • 2In Consideration
  • 21Not Selected
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Job Details

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Job Description

Duties & Responsibilities:

  • Creates a high-level Project Plan and adds requirements phase detailed activities to it
  • Prepares kick off presentation
  • Shares with internal team and communicates planned milestones
  • Review kickoff presentation with customer project owner
  • Updates detailed project plan with consolidation of TL and QC Lead
  • Collects UAT sign-off from customer
  • Collects project/phase sign-off from customer
  • Conducts Closure meeting for lessons learned from project and determine recommendation for what can productized for future projects
  • Submits evaluation of all project resources at the end of the project or at each evaluation cycle
  • Analysis, requirement gathering, defining organization’s information architecture
  • Creation of solution design and performing gap analysis
  • Reviewing and writing functional design documents
  • Assistance with technical design documents
  • Consulting customer to implement solutions as required
  • Scope definition, estimation, and privatization
  • Business Users Training and creation of oriented user guide
  • CRM components installation and configuration
  • Solution deployment and unit testing
  • Floor support for business users for pilot and go live phases
  • Customer data preparation, filtration, validation and migration

Job Requirements

  • Bachelor's degree in Engineering, Computer Science, or equivalent discipline.
  • Strong knowledge of Microsoft CRM concept & business know how.
  • Microsoft CRM Certificates is a must
  • 3-6 years of experience in the same field.
  • Required Competencies:
    • Interactive Communication
    • Strong presentation skills
    • Problem Solving
    • Formal Presentation
    • Documentation & MS Office expertise (including Visio and Microsoft Project)
    • Fluency in English
    • Flexibility
    • Commitment
    • Ability to work under pressure
    • Team spirit

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