NOC Engineer

Ecotel Holding - Giza, Egypt

Applicants for
3 open positions
Experience Needed:
More than 3 years
Career Level:
Experienced (Non-Manager)
Job Type:
Full Time
3 open positions
About the Job

Monitor Systems

  • NOC Engineers monitor the performance and capacity, When an issue is identified, NOC Engineers work to determine the cause of the problem.

Troubleshoot Problems

Track all Issues

  • While responding to incidents, the NOC Engineer must carefully track and document all issues and resolutions in detail.
  • This increases the knowledge base of the NOC and is a record of the health of the system. Often, the NOC has a ticketing system that the NOC Engineer is responsible for updating.

Report Incidents

  • When problems are too large or complex for quick troubleshooting, NOC Engineers must escalate the issue to management, other resources or 3rd party vendors for assistance in reaching a resolution.
  • NOC Engineers maintain ongoing communication within the team and externally, to keep all stakeholders aware of relevant, known issues and the steps being taken.
Job Requirements
  • Communication Graduate
  • Experience From 3-5 in the same field is a must
  • Cairo & Giza Residents
  • Good English is a Must
About this Company

EcoTel is a Telecommunications & Engineering Services company that offers turnkey installation for core network & access systems, managed services, manpower supply, and Turnkey construction services & Facility Management including civil works, electrical works,... (More)

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