Program Assistant
Amideast -
Giza, EgyptPosted 7 years ago127Applicants for2 open positions
- 43Viewed
- 0In Consideration
- 0Not Selected
Job Details
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Job Description
Tasks and Responsibilities:
Tasks and responsibilities for this position include, but are not limited to, the following:
- Conduct and correct placement tests
- Handle student requests/complaints and report them to Education & Training Managers
- Handle and responds to teachers’ requests during the afternoon class hours
- Ensure accurate data is entered and maintained for public, closed and test prep classes on SRA
- Create certificates and grade reports.
- Create and share public course schedule
- Ensure that customer surveys are conducted regularly and feedback is shared with teachers and management
- Collect and analyze training program data monthly (quantitative and qualitative), and make recommendations to Manager
- Ensure that certificates are created for public students who have requested them
- Handle OSP requests, grade reports, and certificates
- Coordinate with Technical Officer as needed on teachers’ issues
- Maintain trainer database
- Database creation and management, conducting evaluations for sponsored programs and grants
- Update programs database for all participants for sponsored programs and grants
- Conduct and correct placement tests for corporate clients.
Job Requirements
- Bachelor degree (preferred in English Language or related major)
- Fluent in English
- Proficient user of MS Word and Excel
- Ideally, 1+ years experience in customer service and/ or English program logistics.
Preferred:
- Excellent customer service skills
- Attention to detail
- Organizational and problem solving skills
- Ability to handle multiple tasks at one time