Digital Marketing Manager

Confidential Company - Nasr City, Cairo

35
Applicants for
1 open position
31
Seen
Experience Needed:
More than 8 years
Career Level:
Manager
Job Type:
Full Time
Salary:
5,000 to 7,000 EGP per month
Languages:
English
Vacancies:
1 open position
About the Job
  • Provides daily direction and communication to employees so that customer service calls are answered in a timely, efficient and knowledgeable manner.
  • Provides continual evaluation of processes and procedures. Responsible for suggesting methods to improve area operations, efficiency and service to both internal and external customers.
  • Provides statistical and performance feedback and coaching on a regular basis to each team member.
  • Writes and administers performance reviews for skill improvement.
  • Is available for employees who experience work and/or personal problems providing appropriate coaching, counseling, direction and resolution.
  • Ensures employees have appropriate training and other resources to perform their jobs.
  • Responds to and resolves employee relations issues expressed by team members.
  • Creates and maintains a high-quality work environment so team members are motivated to perform at their highest level.
  • Addresses disciplinary and/or performance problems according to company policy.
  • Prepares warnings and communicates effectively with employees on warnings and makes effective/appropriate decisions relative to corrective action as required.
  • Assists the manager with daily operation of the call center to include the development, analyses and implementation of staffing, training, telemarketing, scheduling and reward/recognition programs.
  • Works as a member/leader of special or ongoing projects that are important to area/process improvement.
  • Shares continual responsibility for deciding how to manage the employees, ensuring calls are handled efficiently and effectively.
  • Establishes work procedures and processes that support the company and departmental standards, procedures and strategic directives.
  • Uses appropriate judgment in upward communication regarding department or employee concerns.
Job Requirements
  • 5+ years experience in the real estate digital marketing field is a must .
  • Customer/Client Focus.
  • Leadership .
  • Organizational Skills.
  • Performance Management.
  • Problem Solving/Analysis.
  • Technical Capacity.
  • Bachelor degree.
  • Nasr city or nearby resident.
  • Age between 28-35 years.
  • Worked in real estate companies in 5th settlement, Shorouk or Mokattam
  • Worked in similar real estate companies such our company
  • Former 5th settlement, Shorouk or Mokattam real estate companies
  • Able to work under stress
  • Social media and website management experience
  • Content management experience