Telemarketing Executive

SoftTrend -
Maadi, CairoPosted 7 years ago

26Applicants for6 open positions

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The role will be to work with a database of clients that are a mixture of existing, dormant and new contacts and get involved in all aspects of the sales process including building a pipeline of qualified and interested leads in selling both IT Hardware and Software. Campaign type and duration will vary depending on client requirements:
To provide qualified leads and generate new business for the sales team.
To follow up marketing campaigns and events to generate new prospect leads by telephone, identifying and qualifying opportunities for new business.
To build effective relationships with potential clients and existing customers, by use of appropriate questioning, clarification and language.
To identify and qualify opportunities for cross selling products to generate business and increase profitability.
To speak positively and enthusiastically about the company and its products and services to ensure that a professional company and brand image is provided at all times to customers and colleagues.
To communicate courteously with all customers by telephone and email, building positive relationships, and progressing issues and queries to a successful conclusion at the earliest time.
To deal appropriately with queries received via the telephone and/or email and provide written or oral responses to confirm the information or outcome.