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Job Description
Main Duties:
- Leading and monitoring the resolution of project coordinator.
- Provide updates or adjustments to the Project Plan when necessary to ensure the project continues to meet the Key Deliverables defined at the start of the Project.
- Preparing MS Projects plan for all opened projects.
- Provide a professional training for all project coordinator and admin.
- Oversee the work of associates assigned to the project team for specific task assignments.
- Provide input to the Project Manager regarding team member performance.
- To ensure each project is implemented successfully.
- Organize, lead and facilitate project-related meetings, including the creation of agendas and preparation of materials.
- Develop reports and other deliverables as assigned by the Project Manager.
- Prepare the channels to provide deliverables on customer sites.
- Collaborate with third party partners to implement quality improvement for system integrations.
- Initiate and maintain communications with internal and external customers including project collaborators and taskforce.
- Maintain positive relationships with all customers and assist them with issues or concerns.
- Provide regular written and oral reports of activity and review on assigned contracts.
- Responsibility to travel to customer premises both in and outside of the normal or after working hours.
- Participate in a 24x7 support service for incidents and Emergency issues.
- Follow up of internal and external correspondences.
- On site travel to provide expertise and care to key customers.
Job Requirements
- Minimum four years experience.
- Good English command and language skills.
- Strong skills in project management, the associated principles and tools.
- Strong knowledge of current technologies and Microsoft SQL technologies.
- Candidate must be disciplined and well organized.
- Excellent communications and public relations abilities.
- A good understanding of products business knowhow.
- Flexible and adaptable approach to customer needs is a good trait for a project leader.
- Be able to work under pressure and multi-task, the ability to priorities ensuring that all tasks are completed to the relevant business processes.
- Educated to a degree level in a computer related system, with a demonstrated strong computer background, networks and technical ability.
- Strong Knowledge in Microsoft Products especially MS Project Server & Presentation tools.