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Social Media Specialist

Estabraq
Nasr City, Cairo
Posted 2 years ago
167Applicants for1 open position
  • 25Viewed
  • 0In Consideration
  • 0Not Selected
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Job Details

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Job Description

  •  Maintain the Moderation Guidelines and ensure they are up to date Service Community Admin accounts, processing emails and complaints, escalating when necessary.
  • Review and moderate all user-generated content and user profiles (either pre-, post- or reactive moderation) within forums, comments, images, videos and audio, liaising with the Legal and Community team where required.
  • Moderate communities located in social networking sites including Facebook, Instagram , and other similar social media platforms, adapting methodology where appropriate.
  • Produce reports on relevant moderation statistics, issues and outcomes.
  •  Regularly feedback insights gained from community moderation into the Social Media team.
  • Monitor all industry and company information and news to anticipate potential issues.

Job Requirements

  • Ability to deliver creative text content.
  • Knowledge of online marketing channels.
  •  Very Good communication, writing and negotiation skills.
  • Good copywriting skills.
  • Computer skills (Word, Excel, PowerPoint).
  •  Very Good  writing Arabic & English language.

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