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Job Description
- Write functional specification for all custom functions and integrations, enabling developers to write necessary custom code
- Design and when needed, execute data conversion for all relevant data into Dynamics 365 CRM as per functional requirements
- Provide application support for clients
- Exemplify professional, clear, timely communication in all interactions. Able to win the trust of the client and become their trusted advisor
- Dynamics 365 CRM certification preferred (Configuration and Customization, Sales, Service, Marketing, Field Service, Professional Service Automation
- Demonstrated proficiency with designing and implementing integrations, solid understanding or integration requirements between CRM and ERP systems
Job Requirements
- Excellent documentation and business writing skills
- Deep business knowledge, able to elaborate on firsthand experiences
- 3-4 years of Microsoft Dynamic experience
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